SYAHYUDI, R.; WASIMAN. Pengaruh Pengalaman Belanja, Customer Review Online dan Layanan Pelanggan terhadap Kepuasan Pelanggan Shopee di Kota Batam. Arus Jurnal Sosial dan Humaniora, [S. l.], v. 4, n. 2, p. 650–663, 2024. DOI: 10.57250/ajsh.v4i2.544. Disponível em: https://www.jurnal.ardenjaya.com/index.php/ajsh/article/view/544. Acesso em: 21 apr. 2026.